Frequently Asked Questions

1. Where is your shop?

We don't have show room. We operate purely online.

2. How do I purchase if I am interested in a product in Miri Furniture?

You can purchase using one of the following options:

  • ONLINE - Click on the Add To Cart button next to the product you want to buy and fill in the required detail when the page appeared.
  • EMAIL - Send us a message to
  • PHONE - Call or SMS to our Customer Service Line 016-877 0078.
  • FACEBOOK - Send us a message.

3. How do I pay for my purchases in Miri Furniture?

You have the flexibility to choose to make your payment via cash, ATM transfer, online banking and Paypal for Credit Card.

4. What is the function of Add To Cart?

To add your intended items of purchase to the shopping cart, it works similar to your basket when shopping in stores.

5. What are the benefits of buying from Miri Furniture?

Our online store operate 24/7. You may search & compare products conveniently anytime. You can buy the furniture at a competitive price. By buying from us you can have goods delivered direct to your door within Miri city. You enjoy conveniency of free installation. It is simple and totally hassle free.

6. How do I know if my order has been received?

Upon receipt of your order, an Order Acknowledgement screen will be generated, issuing an order reference number. You will also receive an email confirming that we have received your order details.

7. Can I add to an existing order?

You can add items to your order until you confirm your payment details and complete the order. Once the order is confirmed, you cannot add items to the same order. If you like to order additional items, please place a new order.

8. How long will the delivery of my purchase take after the payment done?

It takes about 3-5 working days for delivery & subject to stock availability.

9. How can I know when the goods will be delivered to me?

We will inform you on the delivery date once the order is confirmed.

10. How much is the delivery charge?

Free delivery within Miri city. No minimum purchase requirement.

11. Can I return a product, exchange it or get a refund?

Once goods is delivered, you are NOT allowed to cancel the order nor return, exchange & refund. Except for manufacturing defects. Customers are responsible for checking upon delivery.